IT Support Engineer I, OTS

Amazon is seeking an IT Support Engineer I for its Operations Technology Services (OTS) team in Waco, TX. In this role, you will be responsible for implementing technical solutions and providing support for computer hardware, operating systems, and enterprise application software across various sites. Daily tasks include network engineering, troubleshooting, data cabling, and systems administration, ensuring that IT infrastructure remains operational during production hours. You will also interact with management and staff to enhance IT solutions and manage local technical projects. The position requires the ability to troubleshoot straightforward issues and determine when to deviate from standard practices to achieve results. While the advert does not specify required qualifications or experience, it emphasizes the need for self-motivated individuals who can tackle challenges and motivate teams. The work environment is casual, with a dress code that includes jeans and safety gear. This role is ideal for those who enjoy problem-solving and working in a dynamic, fast-paced setting.