Customer Experience Executive

Equiniti is seeking a Customer Experience Executive to join their team in Chennai, Tamil Nadu. In this role, the executive will assist shareholders with buying and selling shares, responding to their queries via inbound calls and emails while adhering to established service standards. The position involves collaborating with the EQ India Operations team, which supports various functions across the UK, US, and Amsterdam. Key responsibilities include addressing basic shareholder inquiries and contributing to the team's overall workload. The role requires a commitment to compliance with Equiniti's procedures and regulatory requirements, ensuring all tasks are performed within the company's security protocols. While the advert does not specify required qualifications or experience, it emphasizes the importance of improving personal skills and identifying areas for process enhancement. The position is office-based, and adherence to scheduled breaks is expected. This role is suitable for individuals who are detail-oriented and capable of working in a structured environment.