Customer Support Executive (Malayalam Voice Process)

KG Invicta Services is looking for a Customer Support Executive to join their Malayalam Voice Process team in Chennai, Tamil Nadu. In this role, you will be responsible for handling incoming customer calls, assisting with inquiries, and resolving issues while ensuring a positive customer experience. The position requires proficiency in both spoken and written Malayalam, along with strong communication skills and a customer-focused approach. Basic computer skills and familiarity with customer support software are advantageous. The job is suitable for freshers or those starting their careers in customer support, making it an excellent opportunity for enthusiastic individuals eager to help others. You will also be expected to document customer interactions accurately and collaborate with team members to enhance service delivery. Training sessions will be provided to improve your product knowledge and customer service abilities. This role is office-based, and candidates should be prepared to work in a fast-paced environment.