Portuguese Videogames Customer Service (WRITTEN SUPPORT)

Keywords Studios Mexico is hiring customer service staff to handle written player support, with no phone work involved. The role focuses on helping players with issues such as account access problems and general questions, using chat, email, and ticket-based support. The advert asks for strong written and spoken communication in both English and Portuguese, along with the ability to manage several tasks at once and adapt to a changing environment. It also looks for good customer service ability and attention to instructions. A high school diploma is preferred but not required. The company wants candidates with full-time availability. The position is for people living in Mexico City or Estado de Mexico and is remote. It appears suited to Portuguese-speaking candidates who are comfortable with written support in a fast-moving player service setting.