Senior Director, Solutions Consulting

PagerDuty is seeking a Senior Director for Solutions Consulting to lead their North America team in a fully remote capacity. This role is essential for driving revenue and ensuring customer success within the sales organization. The successful candidate will define the vision for the Solutions Consulting and Value Engineering teams, which include solutions architects, demo engineers, and value engineers across various market segments. Daily responsibilities involve collaborating with executives in Sales, Product, and Customer Revenue to influence product direction and enhance sales outcomes. The position requires strong technical expertise and innovative thinking to improve operational effectiveness. Candidates should possess significant experience in a similar leadership role, ideally within a technology or software environment. The role is suited for individuals who excel in strategic planning and execution, and who can build scalable systems and best practices. This position is designed for those who thrive in a fast-paced, growth-oriented setting and are passionate about leveraging AI in digital operations.