Manager of Renewals, SMB

Ashby is seeking a Manager of Renewals for their Contract Management team, which operates remotely. This role involves leading a team of six Startup Contract Managers who handle a high volume of contract renewals and negotiations, with an annual target of over 400-450 contracts. The manager will focus on developing the team's skills in commercial acumen and negotiation while establishing scalable processes to enhance operational efficiency. Daily responsibilities include guiding the team through complex commercial discussions and fostering long-term customer partnerships. The position requires collaboration with various departments, including Customer Success, Sales, and Finance, to shape renewal strategies and customer growth. While the advert does not specify required qualifications or experience, it emphasizes the importance of strong leadership and strategic thinking skills. The role is suitable for individuals who thrive in a dynamic environment and are passionate about delivering exceptional customer experiences.