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Mid-Market Implementation Specialist - EMEA (German speaking)

Ashby

Remote

About the role

Ashby is seeking a Mid-Market Implementation Specialist who is fluent in German to manage complex implementation projects for B2B SaaS customers. In this role, you will oversee 15-20 active implementations, guiding each customer from the handoff by Sales through to the go-live phase. Daily tasks will include creating project plans, managing timelines, and addressing any technical challenges that arise during the process. The position requires a blend of project management skills, technical expertise, and the ability to build strong customer relationships. Candidates should have experience in leading implementation projects and be adept at problem-solving. This remote position is ideal for individuals who thrive in a fast-paced environment and are eager to contribute to process improvements based on customer feedback. Fluency in German is essential for effective communication with clients. The role is suited for those who enjoy hands-on work and are committed to ensuring customer success.

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