Customer Support Specialist

COLIBRIX ONE is seeking a Customer Support Specialist to join their team in Yerevan, Armenia. In this role, you will assist clients and partners with various issues related to acquiring and payment systems, going beyond standard customer service. Daily tasks include providing technical support, registering and categorizing inquiries, and performing initial diagnostics on transaction processing issues. You will need to resolve straightforward technical problems independently and escalate more complex issues as necessary. The position requires strong communication skills for effective collaboration with both clients and internal teams. While the advert does not specify required qualifications or experience, a background in customer support or technical assistance in financial services may be beneficial. Proficiency in English is likely essential, given the international nature of the company. This role is ideal for individuals who are eager to tackle meaningful challenges and contribute to the evolving fintech landscape. COLIBRIX ONE values innovation and teamwork, making it a suitable environment for those passionate about technology and customer service.