Customer Evidence Manager

Dropbox is seeking a Customer Evidence Manager to enhance its customer-proof infrastructure that supports managed sales efforts. This senior role requires a commercially savvy customer marketer who can effectively manage the creation and distribution of customer stories, ROI evidence, and testimonials. The position involves directing agency partners for execution in writing, video, and design, while maintaining editorial standards for quality. Daily tasks include identifying customer advocates, coordinating outreach, managing consent, and ensuring that customer participation is well-organized to prevent fatigue. The role demands strong collaboration with Sales, Customer Success, and product teams to prioritize and deploy proof for Dropbox's various products, including AI capabilities. Candidates should possess significant experience in customer marketing and a solid understanding of how customer evidence influences sales outcomes. This remote position is ideal for individuals who thrive in a dynamic environment and are eager to make a measurable impact on revenue during a transformative phase for the company.