Associate Technical Account Manager

Keyfactor is hiring an Associate Technical Account Manager to work remotely in the USA, with a preference for candidates near Cleveland. The role supports customer accounts after the sale, helping with adoption of the company’s solutions, handling routine technical questions, tracking account health, and working with internal teams to resolve issues. It is suited to someone early in their technical account management career who is comfortable communicating with customers, staying organized, and learning from more senior colleagues. The company is looking for a full-time professional services hire who can travel occasionally, up to less than 25%.