Senior Customer Success Manager - East/Public Sector

Tines is hiring a Senior Customer Success Manager for its East/Public Sector accounts, working remotely from an EST location. The role focuses on helping enterprise, regulated, and public sector customers get value from the company’s automation platform, from onboarding and adoption through expansion and renewal. It involves building success plans, understanding each customer’s goals and environment, and working with internal teams and stakeholders to support long-term outcomes. This role will suit someone with customer success experience who is comfortable supporting complex accounts and helping customers achieve more through automation.