Payables Customer Service Agent

MCI is seeking a Payables Customer Service Agent to join their team in Cape Town, South Africa. In this role, you will handle inquiries from business customers and suppliers regarding invoices, payment statuses, and outstanding payments. Daily tasks include providing information on payment confirmations, investigating customer concerns, and updating account details as necessary. The position requires strong customer service skills, particularly in resolving payment-related inquiries. While specific qualifications or years of experience are not mentioned, a background in handling payment inquiries is preferred. The role involves using internal systems to document customer interactions and maintain accurate records. The job is office-based, and candidates who enjoy assisting customers and delivering high-quality service will find this position suitable. To apply, candidates must complete a full application on the company’s careers page, including screening questions and a brief pre-employment test.