Live Technical Support Representative — Full-Time — $45,000 - $55,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based)

Porkbun is seeking a full-time Live Technical Support Representative to join their remote team in the U.S. The role involves providing exceptional customer service through phone, chat, and email support, addressing various technical issues related to domains, hosting, and DNS. Candidates should possess at least two years of experience in technical support, either in a help desk environment or a customer-facing role, and have a strong understanding of domain-related topics. The ideal applicant will be a skilled problem solver who can maintain professionalism even in challenging situations and is passionate about customer satisfaction. A steady internet connection and a quiet workspace are essential for this position. The role requires availability on weekends, specifically Saturday and Sunday. This opportunity is well-suited for individuals who thrive in a fast-paced environment and enjoy helping customers resolve their technical challenges.