Strategic Account Manager

Upside is seeking a Strategic Account Manager to enhance partnerships with major brands in the fuel and convenience store sectors. In this role, you will be responsible for developing strategic account plans aimed at retaining and expanding client relationships. Daily tasks include gaining in-depth knowledge of Upside's products, collaborating with various internal teams, and providing clients with insightful reporting and exceptional service. You will also focus on improving account retention through tailored education and proactive communication to mitigate churn risks. The position requires strong relationship management skills, as you will oversee account health metrics such as customer satisfaction and growth. While the advert does not specify required qualifications or experience, it emphasizes the importance of effective communication and analytical abilities. This remote position is ideal for individuals who thrive in a collaborative environment and are passionate about driving business growth through client engagement.