Manager, Customer Success - Upmarket

6sense is hiring a remote Manager, Customer Success for its Upmarket segment. The role leads a team of about 7 to 8 Customer Success Managers who support customers with sizable contracts and significant annual recurring revenue. The manager is expected to improve retention, adoption, customer value, and team performance while building strong coaching, accountability, and forecasting practices. It suits an experienced people leader who can work across sales, services, support, product, marketing, and revenue operations to help customers achieve measurable results.