Customer Success Manager

GitLab is hiring a remote Customer Success Manager to work with its largest and most complex customers. The role involves helping customers align GitLab’s DevSecOps platform with their business objectives, building success plans after the sale, and supporting adoption, usage, and maturity over time. It suits someone who can act as a strategic advisor, manage a portfolio of customers, and work closely with internal teams and clients as the main point of contact. The company also expects all team members to use AI in their day-to-day work to improve efficiency and impact.