Senior Manager, AMERs Customer Success

Veeam Software is hiring a remote Senior Manager for AMERs Customer Success to lead Customer Success Engineers and help customers get more value from Veeam Data Platform. The role focuses on onboarding, adoption, technical planning, resilience improvement, executive-level customer work, and reducing renewal risk, while also working closely with Sales, Renewals, Product, Support, Professional Services, and Technical Account Management. It calls for a strong technical people leader with experience in enterprise IT and data resilience, plus the ability to turn customer goals into measurable results. This position should suit someone who is comfortable managing teams, handling escalations, and balancing strategy with day-to-day execution.